Ownership, with clarity.

Ownership & custody

Real Ownership of Precious Metals

When you purchase precious metals through your Goldmoney Holding, we hold the physical metal in your name.

This is the next best thing to owning gold in your hands, but with the benefit of online access and trading as well as the security of our fortified vaulting system.

Protection Against Counterparty Risk

A Goldmoney Holding operates like other financial services accounts, with the convenience of online management.

However, once a customer owns settled metal, they are not exposed to the counterparty risk that can arise from bank or broker insolvency, or from the management of a securitized asset.

Goldmoney vs. Precious Metal Financial Products

Goldmoney is not a “paper metal” product, which means that your metal is not dependent upon the performance of, for example, an exchange traded fund (ETF), contract for difference (CFD), or commodity futures to obtain and redeem metal when you desire to access it or to sell it.

ETFs, contracts for difference, futures and unallocated products provide different forms of exposure. Depending on their structure, clients own a security or a claim against an issuer rather than directly allocated metal. Ownership, backing and redemption rights should be assessed against each product’s terms.

The quantity of allocated customer metal at Goldmoney Holding is always equal to the quantity of metal stored in our vaults. This one-to-one ratio is always maintained and is a foundational feature of Goldmoney’s governance model. Your precious metals are not recorded on Goldmoney’s balance sheet, which means that Goldmoney does not have any direct claim upon the metals. We simply safeguard them on your behalf.

Storage, insurance & audits

Secure and Insured Physical Storage of Precious Metals

Precious metals held by Goldmoney clients are fully allocated. Clients are also able to register specific bars in their name for an additional layer of security. Neither Goldmoney nor the vault operator have any claim on the bars of our clients.

Clients’ precious metals are stored in secure, fully insured vaults in Canada, Hong Kong, Singapore, Switzerland, the United Kingdom, and the United States. All vaults are operated by leading professional private vault operators, including Loomis International (Nasdaq OMX: LOOM), Brink’s (NYSE: BCO), and the Royal Canadian Mint.

Goldmoney is responsible for guaranteeing that the insurance coverage maintained by our vault providers is at least equivalent to the value of metals they hold on behalf of Goldmoney clients, and we transparently disclose these insurance certificates to clients within the Governance section of their Holding Dashboard.

Independent Audits of Client Precious Metal Holdings

At Goldmoney, we take extra steps to ensure that client holdings and metal are independently audited and externally tested. Through a combination of independent third-party audits and our patented daily settlement technology, we ensure your metals are safe.

• As a publicly listed company, we file quarterly and annual financial statements and disclosures that are reviewed and audited by BDO Canada LLP. These statements are available here.

Metal quality & standards

Precious Metal Quality, Testing, and Chain of Integrity

We only sell precious metals of the highest quality that adhere to a strict chain of integrity.

All precious metals held for customers by Goldmoney meet the London Good Delivery standard established by the London Bullion Market Association for gold and silver bars and the London Platinum and Palladium Market for platinum and palladium bars. By adhering to this rigorous and widely accepted standard, Goldmoney mitigates the risk that a bar of gold, silver, platinum or palladium does not contain the weight of metal it is said to contain.

Each bar is marked with the following stamps:

• Fineness
• Year of production
• Serial number
• Assay stamp of refiner

Gold and Silver Bar Specifications

The precious metal Goldmoney purchases on your behalf always meets the following criteria:

The gold, silver, platinum, and palladium that Goldmoney acquires for you is produced by some of the most respected refineries in the world, including:

• Valcambi (Switzerland)
• Metalor Technologies SA (Switzerland)
• Argor-Heraeus SA (Switzerland)
• Johnson Matthey Limited (United Kingdom)

Account security

Robust Online Security Standards

Goldmoney uses RSA 4096 and AES 256 encryption to protect account and personal information. Additional controls help clients authorise transactions and manage linked bank accounts.

Goldmoney addresses the issue of protecting client assets by enabling clients to link their mobile phones to their Holdings. This step allows clients to validate transfers, gold bar delivery requests, and funding withdrawals going out of their Holding on their mobile phone before completing the authorisation of the transaction online.

Your Holding will contain details of your bank account(s) so you can easily transfer proceeds from the sale of your precious metals. You can lock the bank accounts that are linked to your Holding so that no additional bank account details can be added. This adds another layer of protection, as even if someone manages to gain access to your Holding, they can only send funds to the bank accounts you previously assigned.

How it works

A Goldmoney Holding is your online account for buying, holding and selling precious metals.

1. Open and verify

   Create your Holding and complete identity verification.

2. Fund and purchase

   Transfer funds from your bank, then buy your chosen metals.

3. Manage your metals

   View your holdings, purchase or sell metals, and manage withdrawals through your account.

As a Goldmoney client, you benefit from exceptional daily liquidity, which results in highly competitive prices for allocated gold, silver, platinum, and palladium.

We offer Individual, Corporate, and Trust account types.

We also offer Self-Invested Personal Pension Plans (SIPP) in the UK, as well as Individual Retirement Accounts (IRA) in the US through our partners Standard Life and Entrust.

Check application-country eligibility ↗

Fees & withdrawals

Dealing and storage

Transaction fees apply when you buy or sell metal. Storage is charged monthly, with different rates by metal and a minimum monthly fee. The fee schedule contains the complete terms, rates and minimums.

Storage includes insurance. Bank deposit insurance limits do not apply to this vaulted precious-metal cover.

Funding and bank withdrawals

We offer bank wire transfer and Direct Bank Transfer (CHAPS) as funding methods into our Goldmoney holding. Both funding options are free however your bank or financial institution may charge you for this transfer at the point of origin.

Goldmoney deducts withdrawal fees from your currency balance before funds are sent back to your bank account. These fees are charged by our banks and passed on to you. We transparently disclose these fees to you before each transfer is approved.

See the PDF for funding methods and withdrawal charges by currency.

Bar registration

Goldmoney clients may register specific bars in their name with the vault custodian for a corresponding metal fee.

The PDF lists charges by bar size and metal.

Physical Withdrawals

Direct physical withdrawals of precious metals through their Holding, either by collecting metal at the vault, or by taking delivery of the metal.

The vault and administrative costs associated with each physical withdrawal will be conveyed to you at the time of making your withdrawal request per the rates outlined in our published fee schedule.

What our fee includes:

• All vault-related handling charges
• Staff time in quoting and arranging the withdrawal with our vaulting partners
• Completing our KYC/AML reviews to ensure that any withdrawal of metal is going to the client of record

Please note that the following withdrawal costs will be added on top of our quoted fee:

• Taxes (such as VAT) if applicable