Frequently Asked Questions

Details about metal storage and safekeeping

Where are my precious metals stored?
All gold, silver, platinum and palladium bars owned by GoldMoney's customers are stored at VIA MAT ...

How are the metals in GoldMoney stored?
All precious metals in GoldMoney are in allocated storage, meaning that the bars of metal are ...

What is allocated storage and why does it benefit you?
Allocated storage of precious metals is the best way to store gold, silver, platinum and palladium ...

Does VIA MAT insure the precious metals it stores?
Yes. VIA MAT insures all metals against risks such as theft. The evidence of insurance is displayed ...

Do I pay any storage fee for my precious metals?
Different metals that you own in the GoldMoney system can have different storage vault locations, ...

What does chain of integrity mean?
The possibility exists that a bar of gold, silver, platinum or palladium may not contain the ...

Does GoldMoney have a Chain of Integrity?
Yes. To mitigate the risk that any bar of gold, silver, platinum or palladium held in a Vault does ...

How can I put LBMA/LPPM gold, silver, platinum or palladium bars into GoldMoney?
Simple. Just log in to GoldMoney and then send a message to us using the secure message system. In ...

How many goldgrams are in an LBMA bar?
LBMA bars range in weight from 350-to-430 troy ounces. We convert the fine weight of gold in each ...

How do I take delivery of one or more 400oz gold bars?
Provided you have enough goldgrams in your Holding to equal the weight of a 400 ounce LBMA bar ...

Can I hold gold coins and small bars in GoldMoney?
All precious metals within GoldMoney are held in allocated storage in the form of London Bullion ...

Can I also register 1,000oz silver bars?
Although you can arrange to take delivery of silver bars as described here, we do not provide a ...

Can I take delivery of 1,000 oz silver bars as well?
Yes, provided you have at least 30,000 ounces of silver, which is roughly one pallet of 30 1,000oz ...

Why does GoldMoney charge storage fees in metals and not in a fixed currency amount? Doesn't this mean I have to pay more as the prices of the metals increase?
As metals increase in value the cost of insuring them also increases, which is why GoldMoney charges ...

Can I visit the vault?
Our vault operators, VIA MAT International and G4S, have very strict security policies in place ...

How can I view and calculate the storage fees for my metals stored with GoldMoney?
The fees to store your metals can be viewed in your Holding history. Please select 'Statements' > ...