Frequently Asked Questions
We will only accept a certifier whose qualification is on our list of acceptable certifiers.
Please see our list of acceptable certifiers here.
How should I certify/notarise my documents as requested in the Customer Acceptance Policy (CAP) form?
Your documents must be certified as a true copy by an authorised individual in your jurisdiction. ...
How do I open an account for my children if they do not have a passport or driving licence?
If your children are under 18, please open a Holding in the names of yourself and your child. As an ...
What information do you collect to verify my identity (Full Holding)?
To verify your identity, we request that you provide us with: 1) A notarised/certified true copy ...
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