Individual Holdings: We can only accept funds from a bank account held in your name. Your name must appear on the bank details of the wire transfer.
Joint Holdings: We can accept funds from bank accounts owned separately or severally. Your name(s) must appear on the bank details of the wire transfer.
Corporate Holdings: Transfers to Corporate Holdings must come from a bank account in the name of the company. The company name must appear on the bank details of the wire transfer.
If your name is not quoted on the wire details we receive from your bank, we may need to contact you to request a bank document that confirms that the funds come from a bank account in your name. If the originating bank account is held in a different name than your Holding, we have to return your funds.
We cannot accept funds from a bank account in the name of a Living Trust or a Revocable Family Trust. Further, we cannot accept transfers from brokerage accounts to Basic Holdings.
Instruct your bank to send your funds in the correct currency. Some banks convert your funds into GBP as we are based on the British Channel Island of Jersey.
For example, if you want to send USD to your GoldMoney Holding, you will need to make sure the payment is sent in USD to avoid any currency exchange or other fees charged by the banks involved in the transfer.
You can fund your Holding by initiating a wire transfer from your bank account. We are unable to debit your bank account or accept cheques or cash. You will receive our bank details and a reference number when placing an Add Funds request in your Holding.
We accept the following currencies: United States dollars, British pounds, euros, Canadian dollars, Japanese yen, Swiss francs, Australian dollars, New Zealand dollars and Hong Kong dollars to your Holding. Ensure your bank transfers the correct currency.
Funds must come from a bank account in your name. A wire transfer is usually received within 2-6 business days. We will inform you by email once the funds are credited.
Full Holding: You can link up to 5 bank accounts to your Full Holding. You can either delete existing bank account details or simply add another bank account to your Full Holding. To do so, select Accounts & Transfers > My Bank Accounts from the menu in your Holding. Once the details have been entered, they can not be amended.
Requests received before 2:30 p.m. GMT (9:30 a.m. Eastern US Time) will be processed the same day and requests received after the 2:30 p.m. cut-off time will be processed the following business day.
BACS/FASTER payments (UK bank accounts only) usually take up to 3 business days to appear in your account. CHAPS payments (UK bank accounts only) are typically in your bank account within 1 business day.
Euro area (SEPA) transfers usually take 1-2 business days before funds arrive in your bank account.
Bank wires are generally received within 2-3 business days, but can take longer depending upon your bank's location (i.e., some international bank wires may take 3-4 days before the proceeds appear in your account).
If you have a Basic Holding, you are limited to transferring in a total of US$150,000 or the equivalent amount in any of the other currencies we accept.
If you have a Full Holding, you can add any amount, and at any time ask that the entire balance in your Holding or any part thereof be transferred to your bank account. GoldMoney reserves the right to request further information on the source of the funds you send to us in order to fulfill the requirements of our CAP.
As it is GoldMoney's policy not to accept third party funds transfers, we will only accept wires if they are received from a bank account in the same name as the GoldMoney Holding.
Funds that are received from a Living or Revocable Family Trust are by definition trust assets. Therefore, if the GoldMoney Holding is in the name of an individual, we cannot apply the Trust funds to the GoldMoney Holding.
If you wish to remit Trust funds to your GoldMoney Holding, you will first need to send the funds from the Living Trust's bank account to your own personal bank account, then wire the funds from your personal bank account.
Unfortunately, as we cannot make any exceptions to this policy, funds which are received from a Living Trust bank account and are intended for an individual Holding will be returned to the originating bank account.