Frequently Asked Questions
There are several important checks and balances in GoldMoney that protect each customer's metal. We work closely with our partners to ensure that GoldMoney's transaction and accounting system is reliable and secure, and that all the metal is stored safely for our customers.
Your metals are always stored in the vaults owned and operated by VIA MAT, Brink’s, Rhenus and G4S. Every quarter, full reports by these companies and a Big Four Accounting firm, which reviews a wide variety of our controls and procedures and provides proof of the 1-to-1 ratio of metal held in the vaults and metal recorded in our database, are presented on our website and within your verified GoldMoney Holding. Please see the GoldMoney Benefits page for further details.
Where are my precious metals stored?
You can store your metals with: VIA MAT – in vaults in Hong Kong, Switzerland and the UK. ...
Do I pay any storage fee for my precious metals?
Different metals that you own in the GoldMoney system can have different storage vault locations, ...
Can I exchange metals between vaults?
With GoldMoney you can easily transfer metals from one vault to another without having to sell and ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)
Transfers and Funds (14)