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Frequently Asked Questions

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Why am I logged out of my session with GoldMoney if I don't do anything for awhile?



This feature is implemented as a security measure to safeguard your Holding. GoldMoney limits the amount of time that your session is held open if there is no activity. After one hour you are automatically logged out of your Holding, and your session with GoldMoney is terminated. You must then log in again in order to access your Holding.

Related Questions

How do I change my password?
You can change your password after you have logged into your Holding by clicking the 'Security > ...


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