Frequently Asked Questions
If you have a Basic Holding, you are limited to transferring in a total of US$150,000 or the equivalent amount in any of the other currencies we accept.
If you have a Full Holding, you can add any amount, and at any time ask that the entire balance in your Holding or any part thereof be transferred to your bank account. GoldMoney reserves the right to request further information on the source of the funds you send to us in order to fulfill the requirements of our CAP.
If I already have a Full Holding, what do I need to do to create a new Holding?
To create a new Holding if you already have a Holding, first sign-up for a new Holding using the ...
How can I close my Holding?
If you wish to close your Holding, please send a message request from your Holding. Please note, ...
I received an email from an address at goldmoney.com with a hyperlink (web address) embedded in the email. The email asks me to log into my Holding. Is it safe to click the hyperlink and log into my Holding?
No. GoldMoney will never, under any circumstance, send an unsolicited email asking you to login to ...
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