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Frequently Asked Questions |
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To ensure that your metals are safe and secure, GoldMoney works closely with independent service providers as partners to complete all essential functions under carefully designed checks and balances that ensure customer protections and the safety of each customer's metal. This system of checks and balances between GoldMoney and its various service providers - and the clear audit trail they establish - create a reliable and trustworthy arrangement with important customer safeguards. These include insurance of your metal, dual control over the addition and removal of metal in the GoldMoney system and a continuous, one-to-one ratio of metal in the vault to metal recorded in GoldMoney's database.
To ensure that all governance procedures and operating systems are working properly, GoldMoney is audited by a major auditing firm every six months. These audits include visits to the vault to confirm the weight of gold, silver and platinum stored there equals the amount recorded in customers' Holdings. All of these audit reports are available for download by GoldMoney customers in their verified Holding.
On what software does GoldMoney operate? How can I be sure I am using a safe and reliable online transaction system?
GoldMoney operates using industry-recognised software and hardware. GoldMoney was originally ...
How are the metals in GoldMoney stored?
All precious metals in GoldMoney are in allocated storage, meaning that the bars of metal are ...
Where are my precious metals stored?
All gold, silver, platinum and palladium bars owned by GoldMoney's customers are stored at VIA MAT ...
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