Frequently Asked Questions
To ensure that your metals are safe and secure, GoldMoney works closely with independent service providers as partners to complete all essential functions under carefully designed checks and balances that ensure customer protections and the safety of each customer's metal. This system of checks and balances between GoldMoney and its various service providers - and the clear audit trail they establish - create a reliable and trustworthy arrangement with important customer safeguards. These include insurance of your metal, dual control over the addition and removal of metal in the GoldMoney system and a continuous, one-to-one ratio of metal in the vault to metal recorded in GoldMoney's database.
To ensure that all governance procedures and operating systems are working properly, GoldMoney is audited by a major auditing firm every six months. These audits include visits to the vault to confirm the weight of gold, silver and platinum stored there equals the amount recorded in customers' Holdings. All of these audit reports are available for download by GoldMoney customers in their verified Holding.
Is there a counterparty risk with GoldMoney?
GoldMoney customers are free from counterparty risk. With GoldMoney you do have ownership of your ...
On what software does GoldMoney operate? How can I be sure I am using a safe and reliable online transaction system?
GoldMoney uses industry-recognised software and hardware. GoldMoney was originally designed and ...
Why should I buy precious metals through GoldMoney instead of buying coins and bars from other dealers?
Storing coins and bars at home may be a way of achieving diversification, but finding safe insured ...
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