Frequently Asked Questions
GoldMoney branded bars
We can take GoldMoney branded bars back and reimburse your Holding with an equivalent amount of gold. The bar(s) must be in good condition and show no signs of tampering. A 2% fee will be charged for each returned bar. For more information, see the GoldMoney branded bars page.
Good Delivery bars
We will consider taking Good Delivery bar(s) back on a case-by-case basis depending on quantity, refiner, condition and current storage location. Send us a message from your Holding and we will be back in touch. For more information about Good Delivery specifications, see our Good Delivery bar page.
Unfortunately we are unable to accept small bars back into storage with GoldMoney. See our small bars page though for more details about these products.
Can I collect my bar(s) from the vaults?
You can collect registered small bars and registered Good Delivery bars in person from all vaults ...
What is the quality of the small bars?
All registered small bars are newly fabricated cast bars by LBMA-approved refiners. Some sample bar ...
To which countries do you deliver bars?
Small bars and GoldMoney branded bars We can arrange delivery of small bars and GoldMoney ...
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