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Frequently Asked Questions |
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When will I receive the metal I purchased?
Buy orders placed before 9:30 a.m. Eastern time in North America (14:30 London time) are added to your Holding the same business day, generally between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
Buy orders placed after 9:30 a.m. Eastern Time in North America (14:30 London time) are added to your Holding the next business day between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
To view your metal purchases and transactions, simply log into your Holding and view your 'Holding History' (click 'Statements' then 'History').
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To sell your metals, please login to your Holding, click the 'Buy & Sell > Sell' link and ...
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Jersey, JE2 3RU • British Channel Islands (UK)
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GoldMoney is the Registered Business Name of Net Transactions Limited which is regulated by the Jersey Financial Services Commission under the Financial Services (Jersey) Law 1998.
