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Frequently Asked Questions |
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When will I receive the metal I purchased?
Buy orders placed before 9:30 a.m. Eastern time in North America (14:30 London time) are added to your Holding the same business day, generally between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
Buy orders placed after 9:30 a.m. Eastern Time in North America (14:30 London time) are added to your Holding the next business day between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
To view your metal purchases and transactions, simply log into your Holding and view your 'Holding History' (click 'Statements' then 'History').
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Net Transactions Limited
1st Floor • 32 Commercial Street • St Helier
Jersey, JE2 3RU • British Channel Islands (UK)
Copyright © 2001-2013 Net Transactions Limited (Jersey, British Channel Islands)
GoldMoney is the Registered Business Name of Net Transactions Limited which is regulated by the Jersey Financial Services Commission under the Financial Services (Jersey) Law 1998.