Frequently Asked Questions
Buy orders placed before 9:30 a.m. Eastern time in North America (14:30 London time) are added to your Holding the same business day, generally between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
Buy orders placed after 9:30 a.m. Eastern Time in North America (14:30 London time) are added to your Holding the next business day between 10:00 a.m. to 12:00 noon Eastern time in North America (15:00 to 17:00 London time).
To view your metal purchases and transactions, simply log into your Holding and view your 'Holding History' (click 'Statements' then 'History').
What safeguards are in place to protect my metals if GoldMoney goes out of business?
If for any reason GoldMoney stops operating, you may receive your precious metals balance in form of ...
How are the GoldMoney branded bars shipped when I request delivery to my home address?
Customers resident in the United Kingdom who request shipment of GoldMoney branded bars will receive ...
What is the difference between Registered Bars and Undivided Metal?
All metal stored with GoldMoney is held in allocated form. This means that you are the direct owner ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)