Frequently Asked Questions
First go to our login page.
Then click on the 'Request a New Password' link next to the password entry box. Follow the instructions provided to initiate the issuance of a new password.
Depending on the amount of value held in your Holding, a GoldMoney customer service representative may contact you to confirm your request.
How do I change my password?
You can change your password after you have logged into your Holding by clicking the 'Security > ...
What is the bare minimum I must do to protect my Holding against unauthorised access?
There are three things you absolutely must do to protect your Holding: Always create a unique ...
What is the difference between preventing unauthorised access to my Holding and protecting against the unauthorised removal of funds?
Providing access to your Holding and authorising the removal of funds from your Holding are two ...
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