Home > How It Works > FAQ > What can I do if I lose my password?
Frequently Asked Questions |
BOOKMARK & SHARE |
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
What can I do if I lose my password?
First go to our login page.
Then click on the 'Request a New Password' link next to the password entry box. Follow the instructions provided to initiate the issuance of a new password.
Depending on the amount of value held in your Holding, a GoldMoney customer service representative may contact you to confirm your request.
Related Questions
How do I change my password?
You can change your password after you have logged into your Holding by clicking the 'Security > ...
What is the bare minimum I must do to protect my Holding against unauthorised access?
There are three things you absolutely must do to protect your Holding: Always create a unique ...
What is the difference between preventing unauthorised access to my Holding and protecting against the unauthorised removal of funds?
Providing access to your Holding and authorising the removal of funds from your Holding are two ...
About GoldMoney (19) | Buying and Selling (21) | ||||
CAP (29) | Metal Storage (14) | ||||
Security (7) |
| Buy precious metals with us It only takes a few steps to create your Holding |
|
GoldMoney uses cookies on this website to improve your experience. To accept cookies continue browsing as normal. Click here for more information.
| Connect with us |
RSS
|
|
|
|
|
|
 |
Net Transactions Limited
1st Floor • 32 Commercial Street • St Helier
Jersey, JE2 3RU • British Channel Islands (UK)
Copyright © 2001-2013 Net Transactions Limited (Jersey, British Channel Islands)
GoldMoney is the Registered Business Name of Net Transactions Limited which is regulated by the Jersey Financial Services Commission under the Financial Services (Jersey) Law 1998.