Frequently Asked Questions
GoldMoney, regulated by the Jersey Financial Services Commission as a Money Service Business, is obliged to hold due diligence information on its customers. The information includes address and contact details, details regarding occupation or employment status, and a confirmation of how the funds you intend to use to purchase precious metals with us have been generated. Depending on the volume and the rationale, we may require additional information and/or documents to prove the details given.
Any reputable regulated financial organisation follows this procedure to protect customers’ assets, and provide assurance that customers are transacting with a secure and legitimate organisation.
Can I exchange metals between vaults?
With GoldMoney you can easily transfer metals from one vault to another without having to sell and ...
How can I buy gold, silver, platinum and palladium from GoldMoney?
(1) Open Your Free Holding You need to open a Holding (accounts are called 'Holdings'). Simply ...
Where do you keep CAP information I send to you?
Your information is kept at our administrative office in Jersey, British Channel Islands and will ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)