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Frequently Asked Questions

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Why do you ask for information on how I have generated the funds I intend to use to purchase precious metals with GoldMoney? What details do you need?



GoldMoney, regulated by the Jersey Financial Services Commission as a Money Service Business, is obliged to hold due diligence information on its customers. The information includes address and contact details, details regarding occupation or employment status, and a confirmation of how the funds you intend to use to purchase precious metals with us have been generated. Depending on the volume and the rationale, we may require additional information and/or documents to prove the details given.

Any reputable regulated financial organisation follows this procedure to protect customers’ assets, and provide assurance that customers are transacting with a secure and legitimate organisation.

GoldMoney considers privacy to be an important property right and all customer records are stored safely and confidentially according to our privacy policy.

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