Frequently Asked Questions
(1) Open Your Free Holding
You need to open a Holding (accounts are called 'Holdings'). Simply click the 'Free Sign Up' button on our home page, and follow the directions provided.
(2) Complete our Customer Acceptance Policy (CAP) verification process
You must complete GoldMoney's Customer Acceptance Policy (CAP). To learn more about our CAP please go to:
(3) Add funds to your Holding
You are then able to send US dollars (USD), British pounds (GBP), euros (EUR), Swiss francs (CHF), Japanese yen (JPY), Canadian dollars (CAD), Australian dollars (AUD), New Zealand dollars (NZD) or Hong Kong dollars (HKD) in order to pay for your purchase of goldgrams, silver ounces, platinum grams or palladium grams. For more information regarding how to 'Add Funds' to your Holding, please refer to the following FAQ:
How do I add funds to my Holding?
(4) Buy precious metals
To place a Buy order, log into your Holding and click the 'Buy & Sell > Buy' link. The following screens ask you to:
1. 'Choose a Metal to Buy & Currency to Pay for Your Purchase'
2. 'Choose the Amount to Buy' (either in terms of metal weight or national currency)
3. 'Review Order Details' (confirm that your order is correct, or make changes to your order)
4. 'Order Confirmation' (a printable receipt confirming your order)
The metals you purchase are added to your Holding later that same business day or the next business day (depending upon the time the order is placed and the size of the transaction).
What does it cost to buy precious metals at GoldMoney?
Your metal purchase is based upon the prevailing goldgram, silver ounce, platinum gram or palladium ...
How can I put LBMA/LPPM gold, silver, platinum or palladium bars into GoldMoney?
Simple. Just log in to GoldMoney and then send a message to us using the secure message system. In ...
Why should I buy precious metals through GoldMoney instead of buying coins and bars from other dealers?
Storing coins and bars at home may be a way of achieving diversification, but finding safe insured ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)
Transfers and Funds (14)