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Frequently Asked Questions

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How can I view and calculate the storage fees for my metals stored with GoldMoney?



The fees to store your metals can be viewed in the Transaction Report in your Holding. Select 'Statements' > 'History' from the menu in your Holding and select 'Transaction report' at ‘Select Report’. Where it reads 'Show', select ‘Fees’. Then input the required dates and select the currency from the drop down menu 'Show metal amount equivalents in this currency' to view the currency equivalent of all fees charged over the selected period of time.

Please note that you are required to repeat this process for each metal you hold. Therefore please ensure you select 'goldgrams, silver ounces, platinum or palladium grams' in the 'Select Metal or Currency' field.

Storage fees are also confirmed in the Monthly Statements, which are available by selecting ‘Statements’ > ‘History’ and ‘Monthly Statement’ at the ‘Select Report’ drop down.

For further information and to calculate storage costs for a specific period of time, please visit the following page:

http://www.goldmoney.com/gold-and-silver-storage.html

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