Frequently Asked Questions
You can open a Basic Holding quickly and entirely online for free if you reside in a “Fast Tracked Country”.
“Fast Tracked Country” is a term used to refer to those 44 countries, which are:
If you live in a fast-track country, use our paperless online sign up for quick and easy access to the precious metals market. It takes only a few minutes to establish your Holding and you can immediately transfer funds to purchase metal. Just send us a scanned copy of your photo ID and bank document within 15 days* of funding your Holding.
*If you do not provide the documents within 15 days of funding your Holding, we are required to return your funds and may need to sell any metal you hold. You will forgo any trading profits made and will assume any trading losses incurred. An administration fee applies and the Holding will be closed
Which countries can you accept customers from?
We accept customers resident in the following countries: Residents of the ...
Can I buy precious metals immediately after signing up?
You can immediately transfer funds and buy metals if you are resident in any of the ...
Is GoldMoney's Customer Acceptance Policy (CAP) required for all customers?
Yes. We require that all customers - regardless of the size of their Holding - complete our CAP. ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)
Transfers and Funds (14)