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What is the purpose of GoldMoney's Customer Acceptance Policy (CAP)?



Although GoldMoney is not a bank, most of the same personal information that you need to open a bank account is required to open a Holding at GoldMoney.

GoldMoney has a Customer Acceptance Policy (CAP) to:

  • Prevent GoldMoney from being used in criminal activity (e.g., auction fraud, identity theft, etc.)
  • Enable GoldMoney to comply with the laws of country where it is located

The above objectives are achieved by requiring and verifying personal information from new customers. Our CAP requirements depend on the type of Holding you want to open and your country of residence.

Related Questions

Is GoldMoney's Customer Acceptance Policy (CAP) required for all customers?
Yes. We require that all customers - regardless of the size of their Holding - complete our CAP. ...

How can I buy gold, silver, platinum and palladium from GoldMoney?
(1) Open Your Free Holding You need to open a Holding (accounts are called 'Holdings'). Simply ...

How should I certify/notarise my documents as requested in the Customer Acceptance Policy (CAP) form?
Your documents must be certified as a true copy by an authorised individual in your jurisdiction. ...


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