Frequently Asked Questions
You can change your password after you have logged into your Holding by clicking the 'Security > Change Password' link and then entering a new password. We recommend that you change your password periodically to help protect against unauthorised access to your Holding.
What can I do if I lose my password?
First go to our login page. Then click on the 'Request a New Password' link next to the password ...
What is the bare minimum I must do to protect my Holding against unauthorised access?
There are three things you absolutely must do to protect your Holding: Always create a unique ...
What is the difference between preventing unauthorised access to my Holding and protecting against the unauthorised removal of funds?
Providing access to your Holding and authorising the removal of funds from your Holding are two ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)
Transfers and Funds (14)