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Frequently Asked Questions

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How can I fund my Holding?



You can fund your Holding by initiating a wire transfer from your bank account. We are unable to debit your bank account or accept cheques or cash. You will receive our bank details and a reference number when placing an Add Funds request on your Holding.

We accept the following currencies: British pounds, euros, Canadian dollars, Japanese yen, Swiss francs, Australian dollars, New Zealand dollars, Hong Kong dollars to your Holding. Ensure your bank transfers the currency you wish to transfer.

Funds must come from a bank account in your name. A wire transfer is usually received within 2-6 business days. We will inform you by sending a message to the inbox in your Holding when the funds are credited.

Related Questions

My Add Funds request is not shown on my Holding. Why?
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