Frequently Asked Questions
You can fund your Holding by initiating a wire transfer from your bank account. We are unable to debit your bank account or accept cheques or cash. You will receive our bank details and a reference number when placing an Add Funds request in your Holding.
We accept the following currencies: British pounds, euros, Canadian dollars, Japanese yen, Swiss francs, Australian dollars, New Zealand dollars, Hong Kong dollars to your Holding. Ensure your bank transfers the currency you wish to transfer.
Funds must come from a bank account in your name. A wire transfer is usually received within 2-6 business days. We will inform you by email once the funds are credited.
My Add Funds request is not shown on my Holding. Why?
Fund transfers not completed within 15 days will be automatically cancelled and removed from the ...
If I already have a Full Holding, what do I need to do to create a new Holding?
To create a new Holding if you already have a Holding, first sign-up for a new Holding using the ...
How can I close my Holding?
If you wish to close your Holding, please send a message request from your Holding. Please note, ...
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