Frequently Asked Questions
Simple. Just log in to GoldMoney and then send a message to us using the secure message system. In the message state the number of bars you would like to have delivered to the Vault. All bars must meet the standards of the London Bullion Market Association for gold and silver and the London Platinum and Palladium Market for platinum and palladium. Please note that we accept silver, platinum or palladium for storage in Hong Kong only. The minimum storage amount is one LBMA/LPPM Good Delivery bar. A GoldMoney Customer Service representative will reply to your request and provide further instructions for delivering your bar(s) to the Vault. As soon as the bar is transferred into the Vault, the number of goldgrams/silver ounces/platinum grams or palladium grams equal to the fine weight of gold/silver/platinum or palladium in the bar is added to your Holding. GoldMoney may charge a fee for this service.
What is the LPPM?
The London Platinum and Palladium Market (LPPM) is a London-based trade organisation that is the ...
What is the LBMA?
The London Bullion Market Association (LBMA) is the London-based trade association that oversees ...
What is the quality of the small bars?
All registered small bars are newly fabricated cast bars by LBMA-approved refiners. Some sample bar ...
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