Frequently Asked Questions
GoldMoney uses industry-recognised software and hardware. GoldMoney was originally designed and built by Dimension Data, a world leader in IT system development. GoldMoney is hosted in Jersey, British Channel Islands by Foreshore.
Extensive design and development work has been undertaken to ensure that GoldMoney is both reliable and secure. It is the aim of GoldMoney to provide customers with a safe, comprehensive and cost-effective means for buying precious metals. Read more in our Security FAQs.
How can I be sure that GoldMoney is safe and that proper disaster recovery procedures have been put into place?
GoldMoney has implemented a Business Continuity Plan (BCP) to ensure that operations can continue ...
What is the bare minimum I must do to protect my Holding against unauthorised access?
There are three things you absolutely must do to protect your Holding: Always create a unique ...
How can I be assured that my precious metals are really in the vault?
There are several important checks and balances in GoldMoney that protect each customer's metal. We ...
About GoldMoney (19)
Buying and Selling (21)
Metal Storage (14)