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Frequently Asked Questions

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Is GoldMoney's Customer Acceptance Policy (CAP) required for all customers?



Yes. We require that all customers - regardless of the size of their Holding - complete our CAP. GoldMoney must comply with established 'know-your-customer' regulations for financial institutions. These regulations help prevent GoldMoney from being used in illegal activities. Your data is kept safe and secure with GoldMoney in Jersey, Channel Islands. Under the Proceeds of Crime Law, which is the prevailing statute there, all financial institutions are required to verify the name and address of their customers and the source of the customer funds used in transactions with them.

However, residents of fast-tracked countries may start buying metal prior to verification of their Holding. See our How It Works Overview for more details.

For more information, please see Clause 2.A of GoldMoney's Customer Agreement.

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(1) Open Your Free Holding You need to open a Holding (accounts are called 'Holdings'). Simply ...

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