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Frequently Asked Questions

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FAQ HIGHLIGHT


For your convenience we have made the most current customer queries and answers available below.

Governance & Regulation

Answers to governance and regulatory questions about GoldMoney

What is the significance of an ISAE 3402 audit report? How is this different to the old SAS 70 Type II audit?
ISAE 3402 is the new international standard for assurance reporting on service organisations, based ...

What kind of controls in GoldMoney are reviewed and verified in the ISAE 3402 audit report?
The following controls are reviewed by the Big Four accounting firm and then verified to have been ...

Is GoldMoney a bank?
No. GoldMoney does not make loans. More importantly, GoldMoney is not a deposit taking ...

Is GoldMoney a collective investment scheme?
No. GoldMoney is not a collective investment scheme because assets are not commingled.

Is GoldMoney a fiduciary service business?
No. GoldMoney is not a trust because we do not hold property on behalf of another party (the ...

Could GoldMoney be used for money laundering?
No. It is important to first note that GoldMoney itself never accepts cash. GoldMoney is purely a ...

What know-your-customer rules does GoldMoney use?
Although GoldMoney is not a bank, most of the same personal information that you need to open a ...

What are Ponzi schemes?
There have been many attempts to operate Ponzi or pyramid schemes (a.k.a. high-yield investment ...

Why doesn't GoldMoney tolerate Ponzi or pyramid schemes?
Ponzi and pyramid schemes are fraudulent activities and therefore illegal in most countries. ...

What are the tax implications of opening a Holding with GoldMoney?
GoldMoney is not authorised to give personal accounting or tax advice. Further, since we have ...

Is GoldMoney regulated?
Since 1 April 2008 GoldMoney has been licensed to operate in Jersey as a money service business ...

So how do I know that my precious metals are safe?
To ensure that your metals are safe and secure, GoldMoney works closely with independent service ...

Is there a counterparty risk with GoldMoney?
GoldMoney customers are free from counterparty risk. With GoldMoney you do have ownership of your ...

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