Frequently Asked Questions

Information about buying and selling precious metals through GoldMoney

What does it cost to buy precious metals at GoldMoney?
Your metal purchase is based upon the prevailing goldgram, silver ounce, platinum gram or palladium ...

How can I buy gold, silver, platinum and palladium from GoldMoney?
(1) Open Your Free Holding You need to open a Holding (accounts are called 'Holdings'). Simply ...

Can I buy precious metals immediately after signing up?
You can immediately transfer funds and buy metals if you are resident in any of the ...

How does the rate of exchange between precious metals fluctuate?
Gold, silver, platinum and palladium are bought and sold throughout the world each day by ...

How do I sell my metals and receive funds?
To place a sell order select 'Buy & Sell > Sell' from the menu in your Holding. A ...

If the price of gold rises versus a currency, does the balance in my Holding rise with the price of gold?
Although the amount of goldgrams in your Holding stays the same, the purchasing power of your gold ...

Why should I buy precious metals through GoldMoney instead of buying coins and bars from other dealers?
Storing coins and bars at home may be a way of achieving diversification, but finding safe insured ...

Why should I buy precious metals with GoldMoney instead of buying gold certificates or an ETF?
Unlike certificate programmes and pooling accounts that only hold some metal in storage, GoldMoney ...

When will I receive the metal I purchased?
Buy orders placed before 9:30 a.m. Eastern time in North America (14:30 London time) are added to ...

What are the spot price limits for buying and selling precious metals at a confirmed purchase rate?
Gold orders that exceed our spot price limit of 2,000 goldgrams must be received before 9:30am ...

Are there limits to how much metal I can buy, sell or exchange?
No, there is no minimum or maximum amount for metal purchases, sales or exchanges. There is, ...

Can I hold gold in GoldMoney in a US IRA or UK SIPP pension?
Yes, you can hold gold and silver in your US IRA. Please see our US IRA page for details. You can ...

Why is the buy rate dependent on the currency that I use for payment?
The global bullion market is priced in US dollars, which means GoldMoney must first convert any ...

What is the LBMA?
The London Bullion Market Association (LBMA) is the London-based trade association that oversees ...

What does it cost to sell precious metals at GoldMoney?
With GoldMoney, you sell your gold, silver, platinum and palladium back to us at the GoldMoney spot ...

How is the spot price quoted on your website determined?
The metal prices seen on GoldMoney’s website are from several rate providers that collect ...

Can I trade gold and silver coins with GoldMoney?
GoldMoney does not trade gold and silver coins. However, you have the option to take physical ...

What is the LPPM?
The London Platinum and Palladium Market (LPPM) is a London-based trade organisation that is the ...

What does 'spot price' mean?
This refers to the price paid for an asset when the exchange of goods and money between buyer and ...

Is there a risk of precious metal shortages?
As long as the price discovery mechanism for these metals remains free, there is no risk of ...

How do I view my history statement with balances and transactions?
The following statements are available in your Holding: 1. End of Month Balance Summary: This ...