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Frequently Asked Questions |
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For your convenience we have made the most current customer queries and answers available below.
Bar Delivery & Registration |
Information about bar registration and delivery
How do I take delivery of one or more 400oz gold bars?
To get started, login to your GoldMoney Holding and register one or more 400oz gold bars. VIA MAT, ...
What customs duties or taxes apply for delivery or collection?
You are responsible for payment of customs duties and other taxes such as VAT that may apply when ...
Can I take delivery of 1,000 oz silver bars as well?
Yes, we can arrange delivery of any number of 1,000oz silver bars. As with gold bars, VIA MAT, ...
How are the GoldMoney branded bars shipped when I request delivery to my home address?
Customers resident in the United Kingdom who request shipment of GoldMoney branded bars will receive ...
What is the fineness/purity of the bars?
All bars available for registration and/or delivery are in a purity range of 99.95-99.99.
Can I collect my bar(s) from the vaults?
You can collect registered small bars and registered Good Delivery bars in person from all vaults ...
How are the storage fees paid for registered bars?
The storage fee for registered bars is the same as for undivided metal and will be deducted ...
To which countries do you deliver bars?
Small bars and GoldMoney branded bars We can arrange delivery of small bars and GoldMoney ...
What is the difference between Registered Bars and Undivided Metal?
All metal stored with GoldMoney is held in allocated form. This means that you are the direct owner ...
What is a bar Registration ID?
When you register bars with GoldMoney for the first time, you are requested to enter a Registration ...
Why do some bars have a Registration ID and some not (on the bar lists)?
A bar with a Registration ID is wholly owned by one GoldMoney customer (or customers, in the case of ...
What are the fees to register bars?
An overview of the Registration Fees can be found at the Bar Delivery & Registration page.
What is the quality of the small bars?
All registered small bars are newly fabricated cast bars by LBMA-approved refiners. Some sample bar ...
At which vaults can I register bars?
An overview of the registration options can be found at our Bar Delivery & Registration page.
How can I de-register a bar?
To de-register a bar, which is free of charge, login to your Holding and select 'Bar Delivery & ...
Do you take bars back?
GoldMoney branded bars We can take GoldMoney branded bars back and reimburse your Holding with an ...
What are the fees for bar delivery?
Fees will depend on location and bar type. For a quote, send us a message from your Holding ...